Privacy Policy
Last updated: July 24, 2025
Table of Contents
Privacy Policy Overview
At Shivansh Infosys Pvt. Ltd., we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Important: By using our services, you consent to the data practices described in this policy. Please read this policy carefully to understand our views and practices regarding your personal data.
1. Information We Collect
We collect several types of information from and about users of our services:
Personal Information
- Name and contact information
- Email address and phone number
- Company and job title
- Address and location data
- Account credentials
Usage Information
- Website usage and navigation patterns
- IP address and device information
- Browser type and version
- Time and date of visits
- Pages viewed and links clicked
Automatically Collected Data
We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and information about your usage of our website through cookies and similar technologies.
2. How We Use Information
We use the information we collect for various purposes, including:
Service Provision
- Provide, operate, and maintain our services
- Process transactions and send related information
- Provide customer support and respond to inquiries
- Send administrative information and updates
Communication & Marketing
- Send promotional communications (with consent)
- Respond to comments and questions
- Provide news and updates about our services
- Conduct surveys and gather feedback
Analytics & Improvement
- Analyze usage patterns and trends
- Improve our website and services
- Develop new features and functionality
- Monitor and analyze effectiveness of marketing
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information:
Technical Safeguards
- SSL/TLS encryption for data transmission
- Secure servers and databases
- Regular security audits and updates
- Access controls and authentication
- Data backup and recovery systems
Operational Safeguards
- Employee training on data protection
- Limited access on need-to-know basis
- Regular security awareness programs
- Incident response procedures
- Confidentiality agreements
Important Security Notice
While we strive to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously work to improve our security measures.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected:
Retention Periods
- Account information: Duration of account plus 3 years
- Transaction records: 7 years for legal compliance
- Marketing data: Until withdrawal of consent
- Website analytics: 2 years maximum
Deletion Criteria
- Purpose fulfillment completion
- Legal retention period expiration
- User request for deletion
- Account closure or termination
7. Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Access & Control
- Right to access your personal data
- Right to rectify inaccurate information
- Right to delete your personal data
- Right to restrict processing
Portability & Consent
- Right to data portability
- Right to withdraw consent
- Right to object to processing
- Right to file complaints
How to Exercise Your Rights
To exercise any of these rights, please contact us using the information provided in the "Contact Us" section. We will respond to your request within 30 days and may require verification of your identity.
8. Children's Privacy
Age Restrictions
Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18 years of age.
If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information immediately. If you believe we have collected information from a child, please contact us immediately.
9. Contact Information
If you have any questions about these Terms of Service, please contact us:
Company Information
Shivansh Infosys Pvt. Ltd.
Surat, Gujarat, India
Contact Details
Phone: +91-8141703007
Email: info@shivanshinfosys.com
These Terms of Service are effective as of July 24, 2025. Thank you for using our services responsibly.